Privacy Policy

Last updated: 17 June 2026

This Privacy Policy explains how Escape Logistics Ltd, 12–20 Rosina Street, London, England, E9 6JH (Company No. 16008154). (“Escape Logistics”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you visit escapelogistics.net or use our freight and logistics services.

1. Information we collect

• Contact & account data — name, company, email address, telephone number and similar details you provide when requesting a quote or contacting us.
• Service data — collection and delivery addresses, consignment details and related logistics information.
• Technical data — IP address, browser type, device information and usage data collected via cookies and similar technologies.
• Correspondence — records of your communications with us.

2. How we use your information

• To provide quotes and deliver our transport, contract logistics, customs and warehousing services.
• To respond to enquiries and manage our relationship with you.
• To operate, improve and secure our website and services.
• To comply with legal, regulatory and accounting obligations.
• To send service updates and, where you have consented, marketing communications.

3. Legal bases for processing

Under UK data protection law we rely on: performance of a contract; our legitimate interests in running and promoting our business; your consent (which you may withdraw at any time); and compliance with legal obligations.

4. Sharing your information

We may share personal data with carriers and logistics partners to fulfil your shipments, with trusted service providers who support our operations, and with authorities or advisers where required by law. We do not sell your personal data.

5. International transfers

Where we transfer data outside the UK, we put appropriate safeguards in place to protect it.

6. Data retention

We keep personal data only for as long as necessary to fulfil the purposes set out above and to meet legal and accounting requirements.

7. Your rights

You have the right to access, correct, erase, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).

8. Security

We apply appropriate technical and organisational measures designed to protect your personal data against unauthorised access, loss or misuse.

9. Cookies

Our website uses cookies. Please see our Cookie Policy for details.

10. Contact us

For any privacy questions or to exercise your rights, contact us at info@escapelogistics.net or by post at our registered office address above.

This document is provided as a general template and does not constitute legal advice. Escape Logistics Ltd recommends having it reviewed by a qualified legal professional before relying on it.